Global Shipping Company—

Cisco IP Telephony Solution

Aston Technologies worked with a global shipping company to implement an IP telephony (IPT) solution for 800 users, Cisco Unified Messaging System for up to 1600 users and Cisco IPCC Express for 30 agents. The installation included two Cisco Call Manager 7.0 servers and one Cisco Unity 6.0 Unified Messaging Server. The converged communications solution increased IT efficiency and improved customer service.

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